Administrative Services Managers

by Kate Williams

What Administrative Services Managers Do

Administrative services managers plan, direct, and coordinate activities that help an organization run efficiently.

Work Environment

Most administrative services managers work full time. Some work more than 40 hours per week.

How to Become an Administrative Services Manager

Although administrative services managers’ educational requirements vary by organization and the work they do, they usually must have a bachelor’s degree and related work experience.

Pay

The median annual wage for administrative services managers was $96,940 in May 2019.

Job Outlook

Employment of administrative services managers is projected to grow 6 percent from 2019 to 2029, faster than the average for all occupations. Tasks such as managing facilities and preparing for emergencies will remain important in a range of industries.

Administrative services managers plan, direct, and coordinate activities that help an organization run efficiently. The specific responsibilities vary, but these managers typically maintain facilities and supervise activities that include recordkeeping, mail distribution, and office upkeep. In a small organization, they may direct all support services and may be called the business office manager. Large organizations may have several layers of administrative managers who specialize in different areas.

Duties

Administrative services managers typically do the following:

  • Supervise clerical and administrative staff
  • Set goals and deadlines for their department
  • Develop, manage, and monitor records
  • Recommend changes to policies or procedures in order to improve operations, such as reassessing supplies or recordkeeping
  • Monitor facilities to make sure that they remain safe, secure, and well maintained
  • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems
  • Make sure that facilities meet environmental, health, and security standards and comply with regulations

Administrative services managers plan, coordinate, and direct a broad range of activities that allow organizations to run efficiently. An organization may have several managers who oversee services for multiple departments, such as mail, printing and copying, recordkeeping, security, building maintenance, and recycling.

Specific tasks and responsibilities may vary. For example, an administrative services manager might be responsible for making sure that the organization has the supplies and services it needs. An administrative services manager who coordinates space allocation might consider employee morale and available funds when determining how to arrange a physical space.

Administrative services managers may examine energy consumption patterns, technology use, and office equipment. They also may plan for maintenance and replacement of equipment, such as computers.

The following are examples of types of administrative services managers:

Facilities managers oversee buildings, grounds, equipment, and supplies. Their responsibilities cover several categories, including operations, maintenance, and planning and managing projects.

Facilities managers may oversee renovation projects to improve efficiency or to meet regulations and environmental, health, and security standards. For example, they may recommend energy-saving alternatives or efficiencies that reduce waste. In addition, they continually monitor facilities to ensure that the premises are safe, secure, and well maintained. Facilities managers also direct staff, including grounds maintenance workers, janitors and building cleaners, and general maintenance and repair workers.

Records and information managers develop, monitor, and manage an organization’s records. They provide information to chief executives and ensure that employees follow records and information management guidelines. They may direct the operations of onsite or offsite records facilities. These managers also work closely with an organization’s attorneys and its technology and business operations staff. Records and information managers do not handle medical records, which are administered by medical and health services managers.

Administrative services managers held about 325,900 jobs in 2019. The largest employers of administrative services managers were as follows:

Healthcare and social assistance13%
Educational services; state, local, and private12
Professional, scientific, and technical services10
Local government, excluding education and hospitals8
Finance and insurance7

Administrative services managers spend much of their day in an office. They may observe workers throughout the building, go outdoors to supervise groundskeeping activities, or visit other facilities they direct.

Work Schedules

Most administrative services managers work full time. Some work more than 40 hours per week. Facilities managers often are on call to address problems that arise at all hours.

This table shows a list of occupations with job duties that are similar to those of administrative services managers.

Similar Jobs Administrative Services Manager

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More Information

For more information about facilities management and related certifications, visit

International Facility Management Association

For more information about records and information management and related certifications, visit

ARMA International

Institute of Certified Records Managers

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Administrative Services Managers,
at https://www.bls.gov/ooh/management/administrative-services-managers.htm (visited ).

 

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