File Clerks Average Salary, What They Do and More

by Kate Williams

File clerks file correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used.

They also locate and remove material from file when requested.

In 2019, file clerks made an average salary of $34,610 a year.

As a file clerk, you’ll be doing clerical work, which can be repetitive and detail-oriented.

If you do not have a junk drawer at your house and you love noticing the small stuff, this could be a good job for you.

Here’s a video about what a file clerk does.

File clerks have to be highly organized and enjoy working in an established structure.

File Clerk Job Duties

  • Scanning or reading incoming materials to determine how and where they should be filed.
  • Inputing data into a computer.
  • Typing, answering telephones, operating office machines, processing mail, or securing confidential materials.
  • Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
  • Answering questions about records or files.
  • Keeping records of materials filed or removed, using logbooks or computers and generate computerized reports.
  • Adding new material to file records or create new records as necessary.
  • Gather materials to be filed from departments or employees.
  • Find, retrieve, and make copies of information from files in response to requests and deliver information to authorized users.
  • Track materials removed from files to ensure that borrowed files are returned.
  • Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.
  • Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirements.
  • Perform periodic inspections of materials or files to ensure correct placement, legibility, or proper condition.
  • Modify or improve filing systems or implement new filing systems.
  • Design forms related to filing systems.
  • Complete general financial activities, such as processing accounts payable, reviewing invoices, collecting cash payments, or issuing receipts.
  • Operate mechanized files that rotate to bring needed records to a particular location.
  • Assign and record or stamp identification numbers or codes to index materials for filing.
  • Retrieve documents stored in microfilm or microfiche and place them in viewers for reading.

Where Do File Clerks Work?

File clerks work in an office setting and have contact with people throughout the day. This can be through a phone call or in-person.

File Clerks held 102,300 jobs in 2019 according to

File Clerk Sample Resume

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Helpful Udemy Courses for Becoming a File Clerk

File Clerk Interview Questions

1. Do you consider yourself meticulous, and provide an example of this.

A file clerk has to pay attention to detail, this question gives the interview an idea of how important you pay attention to details.

2. Could you explain the importance of filing records accurately?

3. How do you manage to stay focused while performing repetitive tasks?

4. A file is missing, or misfiled. What is your process for locating the document? What would you do if you could not find the document?

5. Which aspects of your job do you enjoy most?

6. Share an effective way you work with a large amount of information/data. How has your approach affected your company?

File Clerk Personality Type

A file clerk is a good job fit if you are an ISFJ personality. ISFJs like to work with information. If they can organize it, that’s even better. Being a file clerk has a blend of organization and service that appeals to this personality type.

The letters in the ISFJ stand for introvert, sensing, feeling and judging. Being an introvert means they process information internally and tend to be shy or reserved. ISFJs are also sensing, as opposed to intuitive, like the INFJ personality type.

Sensors are more practical, working with the information that is right in front of them. This makes being a file clerk easier because they work with the established criteria at face-value.

An intuitive thinker might have the urge to tinker with the system to give it additional meaning. Like filing ice cream under d for dairy and dessert.

File Clerk O*NET Career Test Results


These jobs involve following set procedures and routines. They include working with data and details more than with ideas. Usually, there is a clear line of authority to follow.


This work is solving practical, hands-on problems. You could work outside, have little to no paperwork and few personal interactions.


These jobs involve starting up and carrying out projects. This can involve leading people and making decisions.

Sometimes they require risk taking and often deal with business.

Work Values Fulfilled as a File Clerk


These jobs offer supportive management that stands behind employees.


As a file clerk, you provide service to others and work with co-workers in a friendly non-competitive environment.


Being a file clerk, you often get to work on your own and make decisions.

Salary and job information is from the Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook.

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